Printer Cover

We stand by our products completely.This does not stop at guaranteeing the cartridges themselves!

We are so confident they are a fantastic alternative to Genuine that if they are determined to have damage your printer we will pay for its cleaning, repair or replacement*

In some cases we will require technicians report.

- The report must state conclusively that the damage was caused by our cartridges and not pre-existing damage or issues.

- The report must be conducted by an independent Authorised printer repairer, depending on where you live, we may be able to recommend a repairer in your area.

- There is a cost assoicated with technicans reports. It will be reimbursed by us if the report determines the cause of damage as our cartridges.

These conditions are in place to combat the abuse of our generous printer cover policies which are intended to protect honest customers from unnecessary out-of-pocket expenses as a result of faulty products caused by manufacturing or other faults.

In some circumstances - and completely at our discretion, we may waive the need to obtain a technicians report.

Claims are capped at $300 incl. GST. There is a limited amount of damage a faulty cartridge can do to a printer & we believe this to be more than adequate cover for both Inkjet printers (printhead replacement) & Laser printers (internal cleaning of toner powder) in case of cartridge manufacturing faults or damage in transport resulting in leaks and/or clogging. We do not cover replacement of printheads in inkjet printers that are outside the manufacturer warranty period due drying and clogging issues that these machines are prone to even with the use of genuine ink.

ALWAYS make sure that if you have an inkjet printer that you print something in colour atleast once a week to prevent the ink drying in the print head.

NEVER install an inkjet or toner cartridge that you can see has leaked powder or ink inside its sealed bag.

Free Returns
We'll cover the postage if you
get a faulty or incorrect item.

Printer Cover
If our cartridges damage your
printer we'll repair or replace it*

12-Month Warranty
On all Genuine & Compatible
printer cartridges we sell.

Buy Back Guarantee
Have to change printers? We'll
exchange any surplus cartridges*

Earn Reward Points
Earn 1 point per dollar spent.
Get a discount in your next order.

One Click Re-Ordering
Save time by easily repeating
past orders from your account.