Return / Replacement Request

Please complete the form below to report your problem.
This is the quickest & easiest way for us to collect all the info we need to process a return or replacement for you.

***Batch Numbers are for non-genuine cartridges only.

Find this number on the cartridge itself. It is usually 6-12 characters long

Free Returns
We'll cover the postage if you
get a faulty or incorrect item.

12-Month Warranty
On all Genuine & Compatible
printer cartridges we sell.

Buy Back Guarantee
Have to change printers? We'll
exchange any surplus cartridges*

Earn Reward Points
Earn 1 point per dollar spent.
Get a discount in your next order.

One Click Re-Ordering
Save time by easily repeating
past orders from your account.